ts內(nèi)審總結(jié)報(bào)告范本

201*年XXXXXXXXX有限公司內(nèi)審總結(jié)報(bào)告

一、審核目的：

確保公司質(zhì)量管理體系建立符合TS16949：201*標(biāo)準(zhǔn)的要求，及時(shí)發(fā)現(xiàn)體系運(yùn)行中的問(wèn)題，并持續(xù)改善。二、審核范圍：

1、體系審核：TS涉及到的公司所有的職責(zé)部門，TS涉及到380V5HP馬達(dá)生產(chǎn)線。

2、過(guò)程審核：①XXXX馬達(dá)生產(chǎn)線②XXXX馬達(dá)生產(chǎn)線3、產(chǎn)品審核：①XXXX

②XXXX

三、審核日期：

1、體系審核：201*/6/5～201*/6/6

2、過(guò)程審核：①XXXX馬達(dá)生產(chǎn)線：201*/6/2②XXXX馬達(dá)生產(chǎn)線：201*/6/33、產(chǎn)品審核：①XXXX：201*/4/7②XXXX：201*/5/7四、審核員：

1、體系審核：XXXXXXXXXXXXX，由XXXX擔(dān)任此次審核的審核組長(zhǎng)。2、過(guò)程審核：XXXXXXXXXXXXX3、產(chǎn)品審核：XXX五、審核依據(jù)：

1、TS16949：201*版標(biāo)準(zhǔn)2、公司程序文件；3、作業(yè)指導(dǎo)書；4、相關(guān)法律法規(guī)；

5、重要的客戶合同和要求；6、VDA6.3過(guò)程審核檢查表；

6、XXXXXXXX產(chǎn)品圖紙、包裝方法圖等。

六、內(nèi)部審核綜述

本次審核是公司的質(zhì)量管理體系建立以來(lái)的第二次正式、全面的的內(nèi)部審核。審核組由8人組成，對(duì)全公司的管理層、TS推進(jìn)室、總務(wù)人事、營(yíng)業(yè)部、品證課、購(gòu)買課生產(chǎn)、生產(chǎn)技術(shù)、物流課、設(shè)計(jì)開發(fā)等部門進(jìn)行了為期二天的審核。

本次內(nèi)部審核得到了總經(jīng)理及各部門主管的重視和支持，使審核工作進(jìn)展順利，按計(jì)劃完成了全部審核任務(wù)。體系審核過(guò)程中共發(fā)現(xiàn)不符合項(xiàng)13項(xiàng)（具體見不符合項(xiàng)分布情況表）；過(guò)程審核平均總符合率為：97.25%；產(chǎn)品審核得分：100分。

另外需指出的是，由于本次審核使用的是抽樣的方法，而且內(nèi)審員的審核經(jīng)驗(yàn)和技巧都會(huì)有所欠缺，在內(nèi)審過(guò)程中沒(méi)發(fā)現(xiàn)不符合項(xiàng)的部門并不代表該部門不存在不符合項(xiàng)，發(fā)現(xiàn)不符合項(xiàng)的部門也并不是說(shuō)明該部門做得很差。但不論是發(fā)現(xiàn)有不符合的部門還是未發(fā)現(xiàn)不符合的部門，都應(yīng)該認(rèn)真總結(jié)在內(nèi)審過(guò)程中存在的一些不足之處，并對(duì)自己部門進(jìn)行定期的檢查，以維持過(guò)程的持續(xù)有效性，并不斷改進(jìn)。

綜上所述，本公司的質(zhì)量管理體系已經(jīng)進(jìn)入正常有效的運(yùn)行狀態(tài)，由于本公司建立管理體系的時(shí)間不是很長(zhǎng)，各部門依然會(huì)存在有不少問(wèn)題。這需要通過(guò)全體員工的共同努力，持續(xù)改善公司的產(chǎn)品質(zhì)量，使公司的整體管理水平更上一個(gè)臺(tái)階。

內(nèi)審總結(jié)報(bào)告擬訂人：XXXX日期：201*年6月7日

擴(kuò)展閱讀：審核報(bào)告(TS)V

審核報(bào)告

高頂科技（無(wú)錫）有限公司

報(bào)告編輯人鄒超剛審核開始日期19/05/201*

審核報(bào)告

綜述

報(bào)告編輯人鄒超剛相關(guān)的審核活動(dòng)如下：

SMO/審核類別/審核日期/審核時(shí)間7208712再認(rèn)證審核（重審方式）19/05/201*4人天員工人數(shù)82

ToverifythatyourqualitymanagementsystemcontinuestomeettherequirementsofISO/TS16949:201*andanyapplicableadditionalcustomerspecificrequirements,andisbeingeffectivelymaintained.

此次審核目的是“驗(yàn)證公司質(zhì)量管理體系持續(xù)符合TS16949:201*的要求及客戶的特定要求,并有效執(zhí)行”

證書號(hào)/認(rèn)證標(biāo)準(zhǔn)TS508229ISO/TS16949:201*地點(diǎn)地址高頂科技（無(wú)錫）有限公司中國(guó)無(wú)錫市國(guó)家高新技術(shù)產(chǎn)業(yè)開發(fā)區(qū)珠江路40號(hào)214028管理總結(jié)

2NCsbefoundinthisvisitandthisRe-assessmenthasresultedinanOPENverdict.2個(gè)一般不符合項(xiàng)被發(fā)現(xiàn)，本次審核的結(jié)論待確定（OPEN）。

Rootcauseanalysisisrequiredforeachnonconformityidentifiedwithinthisreport,andcorrespondingcorrectiveactionsdefined.The

organizationshallapplytoothersimilarprocessesandproductsthecorrectiveaction,andcontrolsimplemented,toeliminatethecauseofanonconformitytopreventthesamenonconformityoccurringelsewherewithintheorganization.

針對(duì)本次審核發(fā)現(xiàn)的不符合需進(jìn)行根本原因分析并制定對(duì)應(yīng)的糾正措施。組織應(yīng)將已采取的糾正措施和實(shí)施的控制應(yīng)用于其他類似的過(guò)程和產(chǎn)品中存在的不符合原因，以防止類似不符合項(xiàng)的再次發(fā)生。

Pleasesubmitacorrectiveactionplan,whichidentifiesactionsproposedtoresolveeachnonconformityandtimescalesfortheseactionstobecompleted,toKaneZouforreviewbefore12thJun.201*.

在201*年6月12日前，貴公司需針對(duì)已發(fā)現(xiàn)的不符合項(xiàng)提交糾正措施計(jì)劃，明確整改完成時(shí)間。

Pleasealsosubmitacorrectiveactionpackbefore7thAug.201*,whichidentifiestherootcauseanalysisandactionstakento100%resolveeachnonconformity,alongwithfullsupportingevidencetodemonstrateeffectivenessofactionstakeninresolvingthenonconformityandpreventingrecurrencetoBSIClientManagerforreviewandacceptancewithinthe90daysfromthedateoftheclosingmeetingofthisre-assessment,asprescribedinISO/TS16949:201*Schemerules.

請(qǐng)于201*年8月7日前提交糾正措施整改的全部資料，包括根本原因分析、100%解決的措施及措施已有效實(shí)施證據(jù)等等。

PlanandcorrectiveactionpackshouldbesentposttoBSIBeijingofficeMr.KaneZou

faxto86-021-54660556orbye-mailtoKane.zou@bsi-global.comandreferencetheaboveJobnumber/s.上述整改措施計(jì)劃及整改資料包請(qǐng)交到BSI上海代辦處鄒超剛傳真：86-021-54660556郵箱：Kane.zou@bsi-global.com

Theassessmentteambelievesacorrectiveactionsubmissioncouldgivesufficientdetailtoverifyclosureofanyminornonconformitiesraised,sotheeffectivennessofcorrectiveactionswillbeverifiedremotelyandfinalverificationwillbeconductedduringnextsurveillanceaudit.針對(duì)本次審核發(fā)現(xiàn)的一般不符合項(xiàng)所提交的整改資料請(qǐng)務(wù)必詳實(shí)，在此基礎(chǔ)上，BSI審核組將對(duì)糾正措施的有效性進(jìn)行文件驗(yàn)證，進(jìn)一

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步的驗(yàn)證將在下次監(jiān)督審核時(shí)進(jìn)行。

ThiscanbeconvertedtoaRECOMMENDEDverdictby100%resolutionofallnonconformitiesdetailedinthisreport,andverificationofeffectivenessofactionsbyBSI,withina90-dayperiodfromoftheclosingmeetingofthisre-evaluation,asprescribedinISO/TS16949SchemeRules.

根據(jù)ISO/TS16949認(rèn)可規(guī)則要求，在本次審核結(jié)束后90天內(nèi)，如果審核發(fā)現(xiàn)的不符合項(xiàng)已得到100%解決并經(jīng)BSI確認(rèn)，本次審核的結(jié)論將轉(zhuǎn)化為推薦（RECOMMENDED）。

However,ifallnonconformitiesarenotverifiedas100%resolvedwithinthe90-dayperiod,theOPENverdictwillbedowngradedtoNOTRECOMMENDED,andacompletecertificationaudit,Stage1and2willberequired.否則，本次審核的結(jié)論將轉(zhuǎn)化為不推薦注冊(cè)（NOTRECOMMENDED）。

TherecommendationmadebytheAuditTeamissubjecttoindependentreviewatBSIbyanIATFapprovedreviewer.Followingapprovalbytherevieweryourcertificatecanbeissued.

本次審核的資料需要得到IATF認(rèn)可的BSI評(píng)審員的評(píng)審確認(rèn)。

Onsuccessfulcompletionofthisreview,yourISO/TS16949:201*certificatewillbeissued.上述事項(xiàng)全部完成后，貴公司的認(rèn)證證書才能發(fā)放。

Webelieveinapartnershipapproachthatprovidesandaddedvalueservice.基于戰(zhàn)略伙伴的合作,我們將為貴公司提供更加增值的服務(wù)。

The0.5MDforfollowingupNCsraisedandthenextauditdurationwillbe3.5MDs.

后續(xù)的監(jiān)督審核將每12個(gè)月進(jìn)行一次，每次3人天。下次審核將增加0.5人天用于不符合項(xiàng)的跟蹤，下次審核時(shí)間將為3.5人天。

Withinthreeyearsofthisauditare-certificationauditwillberequiredtofacilitateongoingcertification.ThedurationoftherecertificationwillbeasspecifiedinAnnex3oftheschemerules.證書有效期為3年，到期后將安排重新認(rèn)證審核。針對(duì)上次審核提出的輕微不符合所采取的糾正措施已被評(píng)審并確認(rèn)實(shí)施有效。2個(gè)需要跟進(jìn)的不符合及其它發(fā)現(xiàn)點(diǎn)將在后面的報(bào)告中提出。

輕微不符合為偶然的缺失，并不意味著管理體系的相關(guān)流程失控。應(yīng)調(diào)查導(dǎo)致不符合的根本原因以確定相應(yīng)的糾正措施。糾正措施是否被有效實(shí)施將在下次審核中確認(rèn)。

請(qǐng)向BSI提交糾正措施計(jì)劃包括不符合內(nèi)容，原因分析，相應(yīng)的糾正措施及其責(zé)任人和實(shí)施計(jì)劃。請(qǐng)于12/06/201*前通過(guò)電子郵件或者傳真的方式將糾正預(yù)防措施計(jì)劃提交至以下聯(lián)系方式，并請(qǐng)?jiān)谟?jì)劃上注明相關(guān)報(bào)告號(hào)碼。

被審核區(qū)域和審核發(fā)現(xiàn)

Processauditcommentary

TopManagement-Overviewofsystemstructure(COP/SP/MP)/Keyperformanceindicators/Customerspecificrequirements/M1-StratagemPlanning/M2-Managementreview/M3-internalAudit/M4-continualimprovement/ReviewofperformanceoftheQMSoverthecertificationlifecycle/Allpreviousauditreports/closeoflastNCRsfromCAV2audit(NCR-KZ-1,NCR-AQ-1~3(4.1/4.2.1/4.2.2,5.1-5.6,6.1)

ThemainresponsiblepersonnelMr.ZhangandM.R.Mr.SunshowstheirrelevantplanningandimplementingprocessofTS-QMS,andwiththebigeffortsinordertogetitseffectiveperformance.

LastcompletecycleofmanagementreviewwascarriedoutaccordingtoISO/TS16949-201*on8thDec.201*,evidenceverifiedforlastoneyearshowsgoodperformance/compliance.

Customersatisfactionindicatorsandcorrespondingcorrectiveactionsshowtohavesignificantpositivetrend.ManagementreviewInputs,outputandconclusionsareproperlyaddressed,documentedinverydetailedcorrectiveaction/andcontinuousimprovementPlans.

Theinternalauditsystemiswelldeterminedanddocumentedinit’scorrespondingprocedure;EvidenceverifiedoflastInternalqualityaudit

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cycleon20thMar.to28thApr.09showedthatthesehavebeenexecutedinaneffectivemanner,coveringalltheprocesses,threeexistingmanufacturingshifts,andalltheexistingcustomersrequirement,themanufacturingprocessandproductauditwasconductedaspertheannualplan.AdequatecorrectiveactionsareinplaceforeliminationofN.C.ItwasverifiedaproperInternalauditorsqualificationandindependencyalso.Adequatesystemisinplaceforcontinuousimprovementactivities;Form201*yearuntiltoday,someproject

Improvementcaseswereimplemented.Acceptablelevelwasobservedregardingtheactivitiesforcontinuousimprovementonprocesseswhichhavedemonstratedtobecapableandstable.Thepoorqualitycostwasaccountedandanalysedbyfinancedept.regularly.

Businessplanwasdevelopedbaseonthecustomerrequirementsandexpectations,KPIsandrelevantdatawascollectedandreviewedregularlybytopmanagement,andledtoimprovement.sampledevidenceshowedtheeffectiveness.

Duringthisvisit,Performanceofsystemovercertificationcycleincludingthereviewofthepreviousauditreportswasreview.relevantperformanceandtendofqualityobjectivesandtargetswasreviewed.

C1-Marketing&Sales/C4-delivering/C5-service

TheKPIrelatedsalesprocesswasmonitoredandgenerallyacceptable.Thecustomers"contractwasreviewedbymulti-departments.Customerrequirementswereaddressed.Thecustomerfeedbackisgood.Thedeliveryprocessoperatingeffectively.customerfeedbackinformationwastimelynotifiedtorelevantfunctionandreplybacktocustomer.Customersatisfactionwasconductedonceperyearandanalyzedforcontinualimprovementsandtheresultsofsatisfactionwereacceptable.

C2-Processdesign(7.1,7.2,7.3)

Organizationhaveadocumentedprocedureforprocessdesign,andformthecustomerrequirementidentification,tospecialcharacterisitcs,PFMEA,controlplanandSOP/SIPdocumentsreviewanddevelopment.includedrelevantexperimentsfordesignverification,equipmentandtoolingverification,andpreliminerycapabilitystudy.

butoneNCraisedinthisareaagainstsepcialcharacteristicidentificationandreview.detailpls.seeNC-KZ1Therecordofengineeringchangesin201*yearwasreviewed,releantchangesrecordmaintainedwell.

S4-Purchasing/Suppliermanagement/S5-ProductPreservation/Customerproperty(7.4/8.2.4/5.4.1)

Themethodandcriteriaforselection,evaluationofsupplierhavebeenestablished.Re-evaluationwasconductedonceperyearasper

requirement.Thepurchasingperformancewasgenerallygood.PurchaseorderandshippinginformationinERPsystemareworkedoutbypurchserduetosafestock,customer"sforecast,productionplananditisapprovedbyplantmanager.theinspectioncriteriaofforIQCwereestablishedaspercustomerrequirement,Therelevantinspectionrecordsmaintainedwell.

C3-Manufacture/processcontrolincludingID&traceability/sitemgt.&safetymgt.TwoShift:08:00-17:00&20:00-03:00

TherelevantKPIsetforproductionprocessestablishedandverifiedasgenerallyacceptable.Themanufactureprocessesinclude2shifts.Mostoftheoperationsandcontrolparameteradjustmentwereimplementedbytheelectroplatingline.Requirementsaredeployedinthemanufactureprocesstomeettheproducts’specification.Controlplanandrelativeworkinstructionsareavailableinworkstation.Theoperationsareimplementedastheplannedrequirements.Thewrong-proofmethodwasusedinrelatedprocessforprocesssteps.The

identificationfortheproductsandnonconformingproductsismadeclearly,therelevantprocessmonitoringrecordsmaintainedwell.butoneNCraisedagainsttheprocessmonitoring.detailpls.seeNC-KZ2.

S3-equipment/toolingmaintenance

Documentedprocedureswereimplemented.Keyprocessequipmentswereidentifiedandrelevantmaintenanceactivitieswereconducted.Thereareplanstoperformtheseactivitiesandtheyaremetasplanned.Asystemforproductiontoolingmanagementwasconducted,thetoolingweremanagedandmaintainedgood.ISO14001EMShadbeencertificatedandoperatingwell.

S6-ProductInspectionincludingprocessmonitor,NCproductcontrol/S7-MonitoringandMeasurementDevicesManagement/lab.Management/M5-CAPA(7.4.3/8.2.3/8.2.4/8.5.2/8.5.3/7.6)

Finalinspectionandin-processcontrolwereimplementedduringthemanufacturingprocess.TherelevantinspectionrecordssampledandverifiedasOK.

ProductfunctionaltestwerecarriedoutaccordingtocontrolplanandinspectioninstructionbyLab.,relevantLab.manualandtestcriteria

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wasestablished,andrelevantinspectionrecordmaintainedwell;thelaboratoryengineerswerequalified.Thescopeofthelaboratorywasdefinedtoo.

NCproductsincludingtheprocess,final,andreturnproductwereanalysed;Defectproductwasclearlyandstrictlyidentifiedateachprocess,reworkedorrepairedpartswerere-inspected.relevantcorrectiveandpreventiveactionswerehandledaccordingtodefinedprocedures.Measurementdeviceswerecalibratedandcontrolledregularlybyinternalcalibrationlab.andexternallicensedbody.TheMSAwasperformedaccordingtotheannualplanning

S1-Documentandrecordcontrol(4.2.3,4.2.4):

Masterlistfordocumentsincludingexternaldocumentsandrecordsareestablished.Alldocumentshavebeenreviewedandapprovedbeforeissuedtotherelateddepartments.Theobsoletedocumentsarecontrolledby"Justforreferencestamp"onthedocuments.

S2-HR/motivation(6.1,6.2)

Thecompetenceofemployeeisdefinedinthe"PositionDescriptionSheet"foreachJobtype.Relatedemployeearereviewedtomeettherequirements.Annualtrainingplanhadbeendevelopedandrelatedtrainingrecordshadbeenkept.Onthejobtraininghavebeengiventoproductionpersonnel.theemployeesatisfationsurveywasconductedinNov.201*,relevantimprovementplanofsatisfactionwasimplemented.OFI

1.Presentlytheequipmentmanagementprocesskepteffectiveness,theKPIresultsofequipmentkeptsatisfied.buttheidentificationofkeyequipmentshouldbemoreclear.Itwouldbebeneficialtousethepredictivemaintenancemethodtosomekeyequipment.當(dāng)前設(shè)備維護(hù)過(guò)程保持有效,關(guān)鍵過(guò)程績(jī)效保持良好,但關(guān)鍵設(shè)備的識(shí)別應(yīng)加強(qiáng),針對(duì)關(guān)鍵設(shè)備實(shí)施預(yù)見性維護(hù)將是有益的.

上次審核提出的不符合

序號(hào)A176956/1內(nèi)容區(qū)域/流程Manufacture/NCR-KZ-1條款7.1.4DescriptionofNonconformity:Thechangecontrolprocesswasnotimplementedeffectively。更改控制過(guò)程不能保證有效實(shí)施。Requirement:7.1.4Changecontrol更改控制Theorganizationshallhaveaprocesstocontrolandreacttochangesthatimpactproductrealization.Theeffectsofanychangeshallbeassessed,andverificationandvalidationactivitiesshallbedefined.組織應(yīng)有對(duì)影響產(chǎn)品實(shí)現(xiàn)的更改進(jìn)行控制并作出反應(yīng)的過(guò)程。任何更改的影響都必須被評(píng)定，驗(yàn)證和確認(rèn)的活動(dòng)必須被定義。Evidenceobserved:checkplating-Sntanksite,thetemporaryprocessstandardSpecforSn-ionwaschangedfrom60to64,buttheverificationandvalidationactivitieswasnotdefined.查核『鍍純錫槽』作業(yè)點(diǎn)，臨時(shí)工藝標(biāo)準(zhǔn)值：錫離子由60改為64，但相關(guān)的驗(yàn)證和確認(rèn)的活動(dòng)未被定義。ActionrelatedtothisNCRwasaddressedeffectively.itwas100%closed.是行動(dòng)是否關(guān)閉？序號(hào)A176956/2內(nèi)容區(qū)域/流程measurmen&monitoring/NCR-AQ-1條款8.1.1/8.1.2DescriptionofNonconformity:-Theorganization’sprocessforundertakingthemeasuringandmonitoringwasnoteffectiveinensuringappropriatestatistictoolsbeusedtomeetcustomerrequirement.報(bào)告編輯人鄒超剛

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檢驗(yàn)和監(jiān)控活動(dòng)未能有效確保使用合適的統(tǒng)計(jì)工具以符合客戶要求.Requirement:-1.appropritatestatistictoolsforeachprocessesshallbedeterminedandincludedinthecontrolplan.應(yīng)當(dāng)確定每個(gè)工序所適用的統(tǒng)計(jì)工具并規(guī)定在控制計(jì)劃里.2.Basicstatisticalconcepts,suchasvariation,control…shallbeunderstoodandutilizedthroughouttheorganization.基本的統(tǒng)計(jì)概念,包括變差,受控..等應(yīng)當(dāng)在組織內(nèi)被理解和運(yùn)用.Evidenceobserved:-1.CutomerrequiredthicknessCPK>1.5,notbeenincludedincontrolplan.客戶要求厚度CPK>1.5,但SPC要求沒(méi)有列在控制計(jì)劃中.2.therelatedpersonneldidn’tunderstandprocesscapabilityandcan’tconductprocessstudycorrectly.相關(guān)人員不理解過(guò)程能力的概念且未能正確進(jìn)行過(guò)程研究行動(dòng)是否關(guān)閉？序號(hào)A176956/3內(nèi)容區(qū)域/流程Measurementdevicesmgt./NCR-AQ-2條款7.6ActionrelatedtothisNCRwasaddressedeffectively.itwas100%closed.是Descriptionofnonconformity:Theorganization’smeasurementdevicemgt.processwasnoteffectivelyconductedtoensuremetrequirementofcalibrationandMSA.測(cè)量設(shè)備管理過(guò)程沒(méi)有有效確保符合校準(zhǔn)和MSA的要求.Requirement:1.statisticalstudiesshallbeconductedtoanalysethevariationpresentintheresultsofeachtypeofmeasurementsystemincontrolplan.控制計(jì)劃中的所有測(cè)量系統(tǒng)都應(yīng)當(dāng)進(jìn)行統(tǒng)計(jì)研究來(lái)分析其變差.2.…internallabfacilityshallhaveadefinedscopethatincludesitscapability….內(nèi)部實(shí)驗(yàn)室應(yīng)當(dāng)有規(guī)定的范圍以確認(rèn)其能力.3.…externallabfacilitiesusedforinspection,testorcalibrationservicesshallhaveadefinedlabscope….andshallbeevidencethattheexternallabisacceptabletocustomerorbeaccreditedtoISO/IEC17025ornationalequivalent..提供檢驗(yàn),試驗(yàn),校準(zhǔn)活動(dòng)的外部實(shí)驗(yàn)室必須有確定的實(shí)驗(yàn)室范圍包括實(shí)施要求的檢驗(yàn),試驗(yàn),校準(zhǔn)活動(dòng)的能力,而且必須有證據(jù)證實(shí)該實(shí)驗(yàn)室被客戶接受或是通過(guò)了ISO/IEC17025或等同標(biāo)準(zhǔn)的認(rèn)可.Evidenceobserved:1.sometypemeasurementsystemincontrolplanhadnotbeanalyzedcorrectly,suchas:visualinspection.一些控制計(jì)劃提到的測(cè)量系統(tǒng)未進(jìn)行分析,如:目視檢查.2.nointernallabscopedefined.無(wú)內(nèi)部實(shí)驗(yàn)室范圍.3.noevidencethatsomecalibrationbeconductedbyexternallabwithcapability.Suchas:scale.部分校驗(yàn)活動(dòng)的外部實(shí)驗(yàn)室無(wú)具備能力的證據(jù).ActionrelatedtothisNCRwasaddressedeffectively.itwas100%closed.是行動(dòng)是否關(guān)閉？序號(hào)A176956/4內(nèi)容區(qū)域/流程Documentcontrol條款4.2.3.1DescriptionofNonconformity:Theorganization’sprocesstoreviewandimplementationallcustomerspecificationsandchangeswasnoteffectivelytoensureupdatedralateddocuments.組織評(píng)審和實(shí)施客戶技術(shù)規(guī)范和變化的過(guò)程未能有效確保更新了所有相關(guān)文件.Requirement:asper4.2.3.1.見標(biāo)準(zhǔn)4.2.3.1要求報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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Evidenceobserved:Customerspecification508-9314,Rev:E,thicknessrequirementtoSOTtype:7~15um,buttheinspectionstandardhadn’tbeenupdated.WI080520,Rev:H,4~12um.客戶技術(shù)規(guī)范508-9314,(E)的厚度要求:SOT,7~15um,但產(chǎn)品檢驗(yàn)規(guī)范WI080520,(H)為4~12um,沒(méi)有更新.行動(dòng)是否關(guān)閉？ActionrelatedtothisNCRwasaddressedeffectively.itwas100%closed.是此次審核提出的輕微不符合

序號(hào)A297346/1內(nèi)容區(qū)域/流程ProcessDevelopment條款7.3.2Nonconformitydescription:(不符合描述)Thenewproductprocessdevelopmentwasnoteffectivetoensureallspecialcharacteristicsbeingidentifiedandreviewedasthedesigninput.新產(chǎn)品的過(guò)程開發(fā)不能有效確保作為開發(fā)輸入的特殊特性得到充分的識(shí)別和評(píng)審Requirements:(要求與依據(jù))7.3.2DesignanddevelopmentinputsInputsrelatingtoproductrequirementsshallbedeterminedandrecordsmaintained7.3.2.3SpecialcharacteristicsTheorganizationshallidentifyspecialcharacteristics.[see7.3.3d]NOTE:Specialcharacteristicscanincludeproductcharacteristicsandprocessparameters.7.3.2設(shè)計(jì)和開發(fā)輸入必須確定與產(chǎn)品要求有關(guān)的輸入，并保持記錄（見4.2.4）。7.3.2.3特殊特性組織必須識(shí)別特殊特性(7.3.3d))注：特殊特性可能包括產(chǎn)品特性和過(guò)程參數(shù)。ObservedEvidence:(證據(jù))Intheprocessdevelopmentofnewproductspec#SOT2316UP,itwasfoundthespecialcharacteristicswasnotidentifiedandreviewedadquencyaspertherequirementofthecustomerproductspecification,i.e.Thickness/AnnealingBake/Solderability在件號(hào)為SOT23UP16過(guò)程開發(fā)中發(fā)現(xiàn),特殊特性未能充分地識(shí)別.如:鍍層厚度/可焊性,及相關(guān)的工藝參數(shù)等序號(hào)A297346/2內(nèi)容區(qū)域/流程ProcessMonitoring條款8.2.3DescriptionofNonconformity:Theorganization’sprocessforassuringthemanufactureprocessmonitoringwasnoteffectiveinensuringprocessparameterwasconformitywiththeworkspecification.組織的制造過(guò)程監(jiān)控?zé)o效,無(wú)法確保制造過(guò)程參數(shù)符合作業(yè)規(guī)范的要求.Requirement:8.2.3MonitoringandmeasurementofprocessesTheorganizationshallapplysuitablemethodsformonitoringand,whereapplicable,measurementofthequalitymanagementsystemprocesses.Thesemethodsshalldemonstratetheabilityoftheprocessestoachieveplannedresults.Whenplannedresultsarenotachieved,correctionandcorrectiveactionshallbetaken,asappropriate,toensureconformityoftheproduct.Evidenceobserved:報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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Inprocessofrackplatingline,thetemperatureofhotDIwatershouldbe50°C-70°casperrequirementofworkinstructions,butonsitefoundtheactualtemperatureis40°C.在掛鍍線上發(fā)現(xiàn)熱純水洗的溫度只有40度，而作業(yè)指導(dǎo)書上規(guī)定的是50-70度TS16949的附加范圍要求

每個(gè)地點(diǎn)已被審核的客戶特別要求：Nodocumentedcustomerspecificrequirement

由OEM客戶指定給每個(gè)地點(diǎn)供應(yīng)商的代碼（適用時(shí))：Infineon:70291Amertron:181每個(gè)地點(diǎn)允許的刪減：productdesignanddevelopment在認(rèn)證范圍內(nèi)是否有任何支持場(chǎng)所：否

TS16949輪班情況

地點(diǎn)輪班1輪班2輪班3輪班4夜班周末所有場(chǎng)所員工數(shù)82WuxiMfgplantExists?Audited?審核參加人員

被認(rèn)證組織代表:姓名Mr.WenruiZhangMr.BoBoSunMs.LijuanLiu

BSI參加審核人員:姓名鄒超剛職位審核組長(zhǎng)職位GeneralManagerGMAssistant,MRQC/QAsupervisor報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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監(jiān)督審核

具體的監(jiān)督審核方案如下.

地點(diǎn)地址高頂科技（無(wú)錫）有限公司中國(guó)無(wú)錫市國(guó)家高新技術(shù)產(chǎn)業(yè)開發(fā)區(qū)珠江路40號(hào)214028

在每個(gè)審核周期結(jié)束時(shí)，或在需要時(shí)提前，將對(duì)全部體系進(jìn)行復(fù)評(píng)。

證書號(hào)/審核周期TS508229審核間隔審核時(shí)間下次重審12月21小時(shí)01/05/201*重審計(jì)劃

業(yè)務(wù)區(qū)域/地點(diǎn)日期（mm/yy）時(shí)間（人天）C1-Marketing&Sales/C4-delivering/C5-serviceincludingcustomersatisfactionandComplaintsC2-processdesignC3-Manufacture/processcontrol/ID&traceability/on-sitemgt.&safetymgt.S4-Purchasing/SuppliermanagementS5-ProductPreservation/CustomerpropertyS6-ProductInspectionincludingprocessmonitor,NCproductcontrolS3-equipment/toolingmaintenanceS1-Doc./recordcontrolS2-HR/motivationM5-CAPAactionS7-MonitoringandMeasurementDevicesManagement/lab.ManagementM5-CAPAactionM3-InternalAudits/M2-ManagementReviewM4-ContinualImprovementM1-StratagemPlanning審核105/103.5審核205/113.0審核305/124審核4審核5審核6報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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-Organization/CustomerChanges-ManagementSystem&Changes-Effectivenessoflastvisitcorrectiveactions-customerspecificrequirement-Re-certificationaudit-threeyearcycle下次審核計(jì)劃

審核目的

AssessmentoftheeffectiveimplementationoftheQualityManagementSystemoforganization.

inmeetingtherequirementsofISO/TS16949:201*&ISO9001:201*,plusassociatedsupportdocumentationandadditionalcustomerrequirements,companyobjectives,policiesandprocedures.審核范圍

ThemanagementsystemimplementedtosatisfytherequirementsofISO/TS16949:201*,plusassociatedsupportdocumentationandadditionalcustomerrequirements(asappropriate).

Detailsrefertobelowplannedarea/processes/activities:3MDs+0.5MDforcloseNCR日期01/05/201*審核員時(shí)間09:0009:3009:40區(qū)域/流程OpeningMeeting首次會(huì)議FactoryTour工廠參觀TopManagement-Overviewofsystemstructure(COP/SP/MP)/Keyperformanceindicators/Customerspecificrequirements/M1-StratagemPlanningTeammeetingCascadeprocessdeploymentM2-Managementreview/M3-internalAudit/M4-continualimprovementC1-Marketing&Sales/C4-delivering/C5-serviceC2-Processdesign/ClosedandverifiedNC-KZ1C3-Manufacture/processcontrolincludingID&traceability/sitemgt.&safetymgt.TwoShift:08:00-17:00-08:00C3-Manufacture/processcontrolincludingID&traceability/sitemgt.&safetymgt./NC-KZ2TwoShift:08:00-17:00-08:00S3-equipment/toolingmaintenanceS6-ProductInspectionincludingprocessmonitor,NCproductcontrolS7-MonitoringandMeasurementDevicesManagement/lab.條款4.1,4.2.1,4.2.2,5.402/05/201*10:3010:4009:004.1,4.2,5.1-5.6,8.2.2Logouse7.2/7.5.1/8.2.14.2.3.1/7.1/7.37.5/8.2.3/8.2.4/8.3/8.5.1.27.5/8.2.3/8.2.4/8.3/8.5.1.26.3,7.5.1.4,7.5.1.57.4.3/7.5.5/8.2.3/8.2.4/7.603/05/201*09:0003/05/201*09:00報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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ManagementM5-CAPA

如您在確認(rèn)的審核日期前30天內(nèi)提出取消審核，BSI保留收取您相當(dāng)于一個(gè)人天的審核費(fèi)用的權(quán)利。

11:3013:3014:0012:0017:30AssessorsreviewandreportpreparationClosingMeetingEndLunch&AssessorreviewDailyWashUpMeeting注

審核以抽樣方式進(jìn)行因而某些不符合可能存在但沒(méi)有被識(shí)別出。

如果您需要將審核報(bào)告復(fù)印件提供給其它組織，請(qǐng)確保提供的報(bào)告頁(yè)數(shù)齊全。

BSI的全體員工及代表機(jī)構(gòu)都必須對(duì)您的商業(yè)資料保密，且不得透露給第三方，除非此項(xiàng)資料是屬公共事務(wù)、法律要求或相關(guān)認(rèn)可機(jī)構(gòu)的要求。BSI的員工、代表機(jī)構(gòu)及認(rèn)可機(jī)構(gòu)均已各自簽署了保密協(xié)議，保證在“必需知曉”的情況下，才會(huì)接受一些機(jī)密的資料。關(guān)于注冊(cè)事宜如果您需要聯(lián)系BSI，請(qǐng)聯(lián)系您的客戶服務(wù)人員。英標(biāo)管理體系中國(guó)上海

淮海中路1325號(hào)愛美高大廈23樓201*31

電話：+862164312638傳真：+862164740637

電子郵件（用于糾正預(yù)防措施計(jì)劃）：capbj@bsigroup.com

附頁(yè)

1.ScopeofCertification

Theprovisionofsemiconductorandelectroniccomponentelectroplating.PermittedExclusions:ProductdesignandDevelopment

2.CustomerSatisfaction/ComplaintManagement

Theclientorganization"sprocessforreviewofcustomersatisfactionandcomplaintswasauditedasapartofthisauditandfoundtobeeffectiveinmeetingtherequirementsoftheTechnicalSpecification.untiltodaynoanycomplaintsandreturnedrelatedtoautomobileproductissuedbycustomer.

3.NotificationstoBSI

AspartofBSI"sTermsandConditionsandinaccordancewithISO/TS16949:201*SchemeRules,itisnecessaryforyoutonotifyBSIofanyofthefollowing:

報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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◆MajorchangestoQSystem

◆Changeofownership,mergeroracquisition◆Significantchangetoemployeenumbers◆Introductionofnewproducts/processes◆Introductionofnewcustomers

◆Initiationofcustomerenforcedsanctions

NotificationshouldbemadetoyourClientManager,within5businessdaysofoccurrence.

YourClientManagerwillevaluatetheimpactofthenotification,reviewthiswiththeBSIschememanagerandcontactyouasnecessarytodiscussanyadditionalactivitiesrequiredasaresult.

4.CustomerSatisfactionSurvey

AtBSI,wearekeentogetfeedbackonourperformance.Pleasecompleteourcustomersatisfactionsurvey.Youwillbeaskedforyour"JustforCustomers"usernameandpasswordtocompletethissurvey.Ifyoudonotknowwhatyourusernameandpasswordis,pleasecallBSION-LINE:800-810-0045

CustomerServiceOfficer:Ms.Daisy.Qian,Daisy.qiang@bsi-global.com

報(bào)告編輯人鄒超剛

審核開始日期19/05/201*

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